Customer Satisfaction:
If you are dissatisfied with your order, you may contact us by email at hello@2250.care or through our Instagram account @2250.care within 30 days of receiving your order for a complete reformulation. We offer refunds on a case-by-case basis. If a refund is not given, we will reformulate your custom skincare for free and send you the new product(s) to replace the ones you were dissatisfied with.
Pausing/Cancelling Your Subscription:
At any point in time, you can pause or cancel your subscription directly from your account at 2250.care or by contacting hello@2250.care
